Responsible for analyzing, collecting, and reporting sales data to support the on-going efforts to increase sales productivity and sales results. This an essential resource to the team to help fulfill needs and develop further and leverage product offerings and value-added product lineup while providing best-in-class sales and service to core customers.  This is a data-driven role that requires a balance of market analysis, budget management, and industry expertise.

Hiring locations: Florida, Georgia, Texas, Wisconsin

Essential Duties:  Essential duties noted below may vary by position and/or client needs.

Reporting/Support Functions - Participate in the activities involved in providing quality support and reporting services to assigned internal/external departments (e.g., Operations, Sales, Analytics, etc.) while ensuring adherence to corporate and departmental policies and procedures

• Collect, analyze, and report data to increase sales productivity and evaluate performance measured against the forecast
• Identify, analyze, and interpret trends or patterns in complex data sets to develop a thorough understanding of products, users, and channels
• Effectively present and communicate analysis to sales, customers, and client to drive business decisions
• Monitor, optimize, and report on marketing and growth metrics; complete category reviews and/or planograms as needed to support data
• Analyze and create data driven recommendations for item facings, and placement based on analytics and brand strategies for categories while addressing profitability and ease of execution.
• Build core assortment of planograms
• Conduct fact-based analysis to offer space/product recommendations and business opportunities
• Run exploratory analysis to uncover new areas of opportunity, generate hypotheses, and quickly assess the potential upside of a given opportunity
• Help execute projects to drive insights that lead to customer, seller, and catalog growth
• Analyze, forecast, and build custom reports to make key performance indicators and insights available to sales
• Update and maintain internal/external systems with detailed and accurate customer, product, pricing, and sales data
• Develop, generate, and distribute reporting as needed
• Document customer/client notes in CRM with concise details timely and accurately
• Research and resolve issues within scope of responsibility

• Support the assigned sales team with other administrative tasks as requested

General Associate Job Responsibilities

• Exercise exceptional customer service skills to optimize each contact with the client and customers
• Ensure that all requests/tasks are responded to in a professional and timely manner
• Maintain required documentation including Standard Operating Procedures (SOP’s) on all processes updating regularly as needed
• Maintain strict confidentiality of information provided by client and customers or data accessed within assigned systems
• Maintain an in-depth knowledge of client's products and systems, as well as policies and procedures
• Establish and maintain a professional relationship with internal/external customers, client, team members and department contacts
• Escalate to leadership any situation outside the employee’s control that could adversely impact the services being provided

Related Duties as Assigned

 The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents

• Consequently, job incumbents may be asked to perform other duties as required
• Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
• Please contact your local Employee Relations representative to request a review of any such accommodations

Posting Ends: 7/18/25 at 4:30p CST

Qualifications

• Must be 18 or older and have a High School diploma or GED or equivalent education
• Experience with program-specific software applications required
• Positive attitude and strong interpersonal communication skills
• Advance proficiency in problem-solving, strategic, analytical, and reporting skills preferred
• Attention to detail and highly organized
• Demonstrated ability to communicate clearly and concisely, both orally and in writing
• Ability to develop mastery of multiple systems, the business and category knowledge
• Ability to analyze customer and market needs and architect complete ideas or recommendations that support business in a simple format
• Demonstrated experience gathering data from various sources and driving strategic insight
• Expert in Microsoft Office with a high level of competency on Excel required

MarketSource and Salelytics is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.