Responsible for performing a variety of administrative support functions in relation to report
generation, invoice creation, time tracking, and other back office work requests related to the
business operations. Complete basic reports utilizing data analysis and the assigned available
systems. Regularly generate business unit specific reports that meet the business unit reporting
guidelines and requirements. Troubleshoot support issues to ensure resolution on reports,
invoices and other related projects. Assist leadership with training and outlining expectations for
team members as needed to provide quality support service to business operational teams and
clients.

Hiring locations: Florida, Georgia, Texas, Wisconsin

Administrative Support and Reporting Functions –
*Perform a variety of administrative support functions for the assigned business unit, which
normally focuses on report generation, invoice creation, time tracking, and other back office
work requests related to the business
*Enter, research, and complete customer orders and returns in a timely and accurate manner
adhering to department policies, procedures, and guidelines
*Develop an understanding of client programs that are supported and become comfortable with
communicating various data items to clients as necessary
*Assist with cross-training to provide quality support to sales and business operations teams and
look for streamlining opportunities
*Act as a subject matter expert and assist with questions, quality audits, and training for lower
level employees
*Enter, research, and complete in-depth and complex customer orders and returns in a timely and
accurate manner adhering to department policies, procedures, and guidelines
*Troubleshoot client or business unit team administrative or documentation issues and assist
with ensuring a resolution
*Assist team members with business unit specific reports and training on reporting cycle to
generate and distribute administrative sales support reports
*Assist in the process of streamlining support team activities and integration of shared tools
*Establish and maintain a professional relationship with team members, clients, and department
contacts
*Work on assigned administrative, clerical, or data entry projects under general supervision
*Perform additional and related duties as assigned
*General mental and physical requirements of an indoor office environment are expected

Posting Ends: 6/9/2025 4:30 pm

Applicant for this job will be expected to meet the following minimum qualifications.
Education
*High school diploma or GED required
Experience
*Minimum 2 years general clerical, event planning, report development, or related experience
required
*Minimum 1 year of previous call center or sales experience preferred
Other
*Intermediate knowledge of MS Word, Excel, PowerPoint, and Outlook required
*May occasionally transport items weighing 15-44lbs

MarketSource and Salelytics is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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