Salelytics is hiring! We’re looking for motivated individuals to join our growing team. We offer a variety of full-time shifts (40 hours/week) with flexible scheduling available Monday through Sunday. Depending on the program, you can earn between $14.00 and $17.00 per hour with many positions also providing the ability to earn a bonus based on performance.

As a representative at Salelytics, you’ll have the opportunity to work with some of the most trusted companies in the world—including leading names in healthcare and business services. Whether focused on customer support or sales conversion, your role will involve engaging with existing and potential customers via phone  to support their needs and help our clients grow their portfolios.

Location:

Candidate's must reside in the following states:

• Wisconsin
• Georgia
• Texas
• Florida

Position Posting Availability:

This job is posted for all of 2025 and will be unavialable as of 12/31/2025

Sales Associate Functions – Connect with existing and potential customers while working on projects requiring strong sales skills to covert the call to a sale with an emphasis of most calls on sales while ensuring adherence to corporate and department policies and procedures

• Sales agents are responsible for processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulations
• Call processing includes presenting offers, overcoming caller objections, transitioning between script elements, asking for sales, obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues and providing customer service
• Depending on client requirements, either present offers by reading scripted sales presentations verbatim or paraphrasing and customizing the presentations based off of product summary information, allowing an opportunity to make an informed decision regarding the purchase of a product/service offer
• Agents should maintain established quality and completed calls per hour goals while supporting goals and objectives
• Maintain excellent product knowledge regarding product offers, pricing and upsells

General Associate Job Responsibilities-

• Exercise exceptional customer service skills in an effort to optimize each contact with the customer
• Ensure that calls are processed in strict adherence to established policies, procedures, quality standards as well as applicable federal laws and regulations
• Assist in resolving routine program quality issues by identifying issue(s) and researching in a timely manner
• Maintain required documentation in an accurate and timely manner using established systems
• Maintain strict confidentiality of information provided by customer or data accessed within assigned systems

• Maintain an in-depth knowledge of assigned client's products and service, as well as policies and procedures regarding customer calls
• Establish and maintain a professional relationship with internal/external customers, team members and department contacts
• Escalate to supervisor any situation outside the employee’s control that could adversely impact the services being provided

Related Duties as Assigned-

• The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
• Consequently, job incumbents may be asked to perform other duties as required
• Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
• Please contact your local Employee Relations representative to request a review of any such accommodations

IND123

Education

• Must be 18 or older and have a High School education or GED required
• Additional education may be required based on individual projects and/or locations

Experience

Candidates need to meet the experience requirements for specific program

• Responsible for properly using, maintaining, and returning upon request any company equipment and assets issued by Salelytics
• This position requires you to be on camera for training and for meetings thereafter throughout tenure with Salelytics

MarketSource and Salelytics is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.