Account Manager Functions – Meeting and exceeding the client's objectives, plans, and priorities, effectively using knowledge of accounts, market, and client to successfully sell client-specific programs and initiatives.
- Execute sales calls within a designated account base to sell business plans, programs, and concepts that improve long-term business results.
- Deliver client’s volume, share, and fundamental goals (Distribution, Shelving, Pricing, and Promotions)
- Develop and leverage relationships with key influencers and decision-makers with assigned accounts and client.
- Provide a high level of financial stewardship.
- Maintain business critical reports and processes: Product distribution list, cost, and trade fund files, promotional plans, etc.
- Represent the client during category reviews acting as champion for client products/brands.
- Provide timely information on product and price changes to accounts.
- Assume Subject Matter Expert (SME) role for assigned brands/processes and share across the team.
General Responsibilities -
- Follows sales call standards and effectively orchestrates a call overage plan that meets the business needs of the client and accounts.
- Maintain strict confidentiality of information provided by the client and customer.
- Maintain an in-depth knowledge of the client’s products and policies.
- Maintain required documentation in an accurate and timely manner using established systems.
- Establish and maintain a professional relationship with internal/external customers, team members, and department contacts.
Mental and Physical Requirements:
- This position will be exposed mainly to an indoor office environment and will be expected to work near or around computers, telephones, and printers.
- The nature of the work in this position is sedentary and the incumbent will be sitting most of the time.
- Essential physical functions of the job include typing, grasping, pulling hand over hand, and repetitive motions to utilize general computer software/hardware continuously throughout the workday.
- Essential mental functions of this position include concentrating on tasks, reading information, and verbal/written communication to others continuously throughout the workday.
Related Duties as Assigned:
- The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents.
- Consequently, job incumbents may be asked to perform other duties as required.
- Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.
- Please contact your local Employee Relations representative to request a review of any such accommodations.
IND 123